Part Number: TMS320F28377D Tool/software: Hello, I would like to send my defective component to launch a Failure Analysis by TI, in order to understand the problem. I have been in contact with the firm which manufacture our products, but the traceability is not enough deep to get the detailed purchase information (customer reference/tracking #, Sales order number SO#, Purchase order number PO#, Delivery document number DN#). Is there another way for sending the component to TI and launching a FA ? Best regards, JDM
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